SAGAR MITTAL
1. Shipping Policy
Order Processing
- All orders are processed within 24-48 hours of placement.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Timeframe
- Standard delivery takes 3-7 business days depending on your location.
- Remote areas may experience longer delivery times.
Shipping Charges
- Shipping charges are calculated at checkout based on location and order weight.
- Free shipping may be available for orders above a certain amount (if applicable).
Order Tracking
- Once shipped, you will receive a tracking link via email/SMS to monitor your shipment.
2. Return Policy
Eligibility for Returns
You may request a return under the following conditions:
✅ The product is damaged, defective, or incorrect upon delivery.
✅ The item is unused, unopened, and in its original packaging.
✅ Return requests must be made within 7 days of delivery.
🚫 Non-Returnable Items:
- Opened or used supplements.
- Products without original packaging or missing accessories.
- Discounted or clearance sale items (unless defective).
How to Initiate a Return
- Contact us at [musclehub@gmail.com | +918860143055] with your order details and reason for return.
- Provide clear images of the damaged/incorrect product.
- Once approved, we will arrange a return pickup or guide you on how to send it back.
Return Shipping Costs
- If the return is due to an incorrect or defective product, we will cover the return shipping cost.
- For voluntary returns (e.g., change of mind), the customer is responsible for shipping costs.
3. Refund Policy
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5-7 business days to the original payment method.
Refund Methods
- Prepaid orders: Refunds are credited to the original payment method.
- COD orders: Refunds will be issued as store credit or via bank transfer.
🚨 Refunds may take additional time to reflect in your account, depending on your bank or payment provider.
4. Contact Us
For any queries regarding returns, refunds, or shipping, contact us at:
📧 Email: [musclehub@gmail.com]
📞 Phone: [+918860143055]
